Privacy Policy

At Ecommama, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our services, including Amazon account management, Walmart account management, Shopify account management, and TikTok Shop Management.

Information We Collect

Personal Information: When you contact us or sign up for our services, we may collect details such as your name, email address, phone number, and payment information.
Business Information: We may collect data related to your e-commerce stores (e.g., product details, store analytics, and account credentials) to provide our services.
Usage Information: Data related to your interaction with our website or services (e.g., cookies, IP address, and browsing behavior).

How We Use Your Information

To provide and manage our services.
To improve and personalize your experience.
To communicate with you regarding updates, offers, and support.
To ensure the security of your data and prevent unauthorized access.

Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, such as payment processors, only to facilitate the delivery of our services.

Your Rights
You have the right to:

Access, update, or delete your personal data.
Opt-out of promotional communications.
Contact us for any concerns regarding data privacy.

Terms and Conditions
By using Ecommama’s services, you agree to the following terms and conditions:

Scope of Services
Ecommama provides professional services for Amazon account management, Walmart account management, Shopify account management, and TikTok Shop Management. The scope of each service will be agreed upon before starting the project.

Client Responsibilities

Provide accurate and complete information to enable us to deliver our services effectively.
Maintain active communication to ensure project timelines are met.

Payment Terms

Payment for services must be made according to the agreed-upon terms.
Refunds will be processed only under specific circumstances, as outlined in our service agreement.

Confidentiality
We respect your privacy and confidentiality. All business-related information shared with us will remain secure and will only be used for the agreed-upon services.

Limitation of Liability
Ecommama is not liable for any loss or damage caused due to misuse of services, third-party interruptions, or issues beyond our control.

Termination
Either party may terminate the service agreement with prior notice. Any outstanding payments must be settled upon termination.

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